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Staff shortages, product shortages improved while discrimination complaints rose in 2024, AI-powered analysis of customer reviews found

More than one third (36%) of Americans plan to order food delivery for the Big Game on Sunday, Feb. 9, and 37% of them plan to spend more than in 2024.

Pulse Ai: Signals can now analyze photos in reviews and surface photos relevant to customer feedback trends.

Chatmeter, the leader in customer intelligence, is now the most advanced AI-powered reputation management platform for multi-location brands

Quick-serve restaurants are failing at customer service, Chatmeter report reveals. 2024 QSR Reputation Ranking ranks 25 largest QSRs

Chatmeter, the leader in multi-location intelligence, announces release of Surveys 2.0, a first-of-its-kind solution from its Pulse Ai: Signals platform.

Chatmeter announces the release of Local Pages 2.0, a new cutting-edge solution designed to help multi-location brands dominate page one search results.

SAN DIEGO, March 12, 2024 (GLOBE NEWSWIRE) -- Chatmeter, the leader in multi-location intelligence, today announced the release of Risk Monitoring, an AI technology that gives multi-location brands...

SAN DIEGO, Jan. 09, 2024 (GLOBE NEWSWIRE) -- Chatmeter, the leader in reputation management and multi-location intelligence, today announced the release of Pulse AI: Signals, enabling brands with...

SAN DIEGO, June 27, 2023 (GLOBE NEWSWIRE) -- Chatmeter, a leader in brand intelligence and reputation management, today announced the launch of Surveys, its advanced survey creator, further...