Latest News and Press Releases

Want to stay updated on the latest news?

Sign into Reader Account Create Reader Account

June 26, 2026 07:00 ET | Source: Transcom

Transcom Leading Voices Connects CX Executives Through Peer Learning

Transcom opens Leading Voices, a peer-learning platform where CX executives find real-world AI adoption advice, editorial series, and readiness tools.
January 22, 2026 08:30 ET | Source: Transcom

What Are the Top Customer Experience Trends for 2026? New Transcom Report Identifies Five Paradoxes CX Leaders Must Address

Transcom’s 2026 CX report reveals five AI paradoxes shaping customer experience, showing how humans and AI can work together effectively.