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babelforce Named a Cool Vendor in the 2023 Gartner® Cool Vendors™ in Composable Customer Engagement Platforms report
October 03, 2023 06:21 ET | babelforce
babelforce Named a Cool Vendor in the 2023 Gartner® Cool Vendors™ in Composable Customer Engagement Platforms report
Best Workplaces in Professional Services
Xperigo recognized on the 2023 Best Workplaces in Professional Services list
September 26, 2023 09:58 ET | Xperigo
MARKHAM, ONTARIO, Sept. 26, 2023 (GLOBE NEWSWIRE) -- Xperigo, the automotive industry’s leading Contact Centre provider of end-to-end customer experience management services including Roadside...
Erica Parks Headshot
CBE’s CEO, Erica Parks, Recognized as Call Center Outsourcing CEO of the Year 2023
August 17, 2023 10:30 ET | CBE Companies, Inc.
CEDAR FALLS, Iowa, Aug. 17, 2023 (GLOBE NEWSWIRE) -- CBE Companies, a leading global business process outsourcing provider, is proud to announce that its esteemed CEO, Erica Parks, has been honored...
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Customer Experience Management Market revenue to cross USD 64.14 Billion by 2035, says Research Nester
August 07, 2023 06:30 ET | Research Nester
New York, Aug. 07, 2023 (GLOBE NEWSWIRE) -- The global customer experience management market size is expected to expand at ~15.3% CAGR from 2023 to 2035. The market is anticipated to garner a...
Cathy Jooste - President Global Outsourcing - CGS
CGS Appoints Cathrine Jooste as President of Global Outsourcing and Customer Experience Division
June 01, 2023 09:00 ET | CGS
NEW YORK, June 01, 2023 (GLOBE NEWSWIRE) -- CGS, a global provider of business applications, enterprise learning and outsourcing services, today announced the appointment of Cathrine Jooste as the...
CX Technology Company FICX Appoints Danitza Johnson as Regional Vice President of Sales - West
May 24, 2023 12:00 ET | FICX
SAN FRANCISCO, May 24, 2023 (GLOBE NEWSWIRE) -- FICX, a leading provider of digital self-service and agent collaboration technology, announced today that it appointed Danitza Johnson as Regional...
NobelBiz partners with Awaken to bring unrivaled scripting capabilities to its cloud contact center ecosystem
April 25, 2023 06:29 ET | NobelBiz
CHEYENNE, Wyo., April 25, 2023 (GLOBE NEWSWIRE) -- NobelBiz, a leading contact center telecom and software provider, has partnered with Awaken Intelligence to bring a user-friendly and versatile...
Global Customer Experience Management Software Market Predicted to Garner $26,466.6 Million and Rise at a Healthy CAGR of 17.7% over the 2021-2028 Timeframe [230-Pages] | Explained by Research Dive
April 04, 2023 09:02 ET | Research Dive
New York, USA, April 04, 2023 (GLOBE NEWSWIRE) -- According to a report published by Research dive, the global customer experience management software market is envisioned to generate a revenue of...
Greg Thomas MCI President and COO
MCI BPO Announces the Acquisition of Guthy-Renker’s Contact Center Service Operations; Appoints Greg Thomas as President & COO
February 20, 2023 10:00 ET | MCI, LC
MIAMI BEACH, Fla., Feb. 20, 2023 (GLOBE NEWSWIRE) -- MCI is proud to announce the acquisition of OceanX LLC, a wholly owned subsidiary of Guthy-Renker Ventures LLC. OceanX provided contact center...
MCI Capital, LC Announces Completion and Closing of Cash Tender Offer for Ordinary Shares of Atento S.A.
January 11, 2023 09:30 ET | MCI, LC
IOWA CITY, Iowa, Jan. 11, 2023 (GLOBE NEWSWIRE) -- MCI Capital, LC (“MCI”), a wholly owned subsidiary of MCI, LC, announced today the completion and closing of its previously announced cash tender...