Latest News and Press Releases

Seattle, Washington, June 12, 2025 (GLOBE NEWSWIRE) -- With global tariffs, regulatory shifts, and changing consumer preferences challenging how brands make decisions about packaging, product...

Seattle, Washington, May 29, 2025 (GLOBE NEWSWIRE) -- With global tariffs, regulatory shifts, and changing consumer preferences challenging how brands make decisions about packaging, product design,...

Staff shortages, product shortages improved while discrimination complaints rose in 2024, AI-powered analysis of customer reviews found

More than one third (36%) of Americans plan to order food delivery for the Big Game on Sunday, Feb. 9, and 37% of them plan to spend more than in 2024.

Quick-serve restaurants are failing at customer service, Chatmeter report reveals. 2024 QSR Reputation Ranking ranks 25 largest QSRs

CallRevu partners with Merchant Centric to boost automotive retail reputation management and customer insights

BROOMFIELD, Colo., Oct. 05, 2023 (GLOBE NEWSWIRE) -- Alpine IQ unveils Surveys, a groundbreaking feature that aims to bridge the gap between businesses and their customers, as well as foster internal...

CHARLOTTE, N.C., Sept. 17, 2022 (GLOBE NEWSWIRE) -- The Daniel Group, a leading Customer Experience consulting firm, announces the theme of its annual client conference, Dollars & Sense: What's...

PALO ALTO, Calif., May 25, 2022 (GLOBE NEWSWIRE) -- Idiomatic, a proven customer intelligence innovator, today announced the close of a $4 million seed round led by Freestyle. Translating customer...

CHARLOTTE, N.C., April 12, 2022 (GLOBE NEWSWIRE) -- Customer Feedback Advanced Insights, Embedded gives The Daniel Group clients access to a suite of customizable dashboards and deep analytics...