Quick-serve restaurants are failing at customer service, Chatmeter report reveals
October 22, 2024 09:00 ET
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Chatmeter
Quick-serve restaurants are failing at customer service, Chatmeter report reveals. 2024 QSR Reputation Ranking ranks 25 largest QSRs
CallRevu Welcomes Merchant Centric to the Center of Excellence, Enhancing Automotive Retail Reputation Management and Customer Insights
May 02, 2024 09:00 ET
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CallRevu
CallRevu partners with Merchant Centric to boost automotive retail reputation management and customer insights
Surveys Unleashed: Alpine IQ’s Innovative Feature Transforms Customer Feedback into Actionable Insights
October 05, 2023 09:00 ET
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Alpine IQ Inc
BROOMFIELD, Colo., Oct. 05, 2023 (GLOBE NEWSWIRE) -- Alpine IQ unveils Surveys, a groundbreaking feature that aims to bridge the gap between businesses and their customers, as well as foster internal...
The Daniel Group Announces Its Annual CX Client Conference
September 17, 2022 09:00 ET
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The Daniel Group
CHARLOTTE, N.C., Sept. 17, 2022 (GLOBE NEWSWIRE) -- The Daniel Group, a leading Customer Experience consulting firm, announces the theme of its annual client conference, Dollars & Sense: What's...
Idiomatic Earns Investor Support for AI-Driven Customer Intelligence
May 25, 2022 07:31 ET
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Idiomatic Logo
PALO ALTO, Calif., May 25, 2022 (GLOBE NEWSWIRE) -- Idiomatic, a proven customer intelligence innovator, today announced the close of a $4 million seed round led by Freestyle. Translating customer...
The Daniel Group Announces the Launch of Customer Feedback Advanced Insights, Embedded
April 12, 2022 09:00 ET
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The Daniel Group
CHARLOTTE, N.C., April 12, 2022 (GLOBE NEWSWIRE) -- Customer Feedback Advanced Insights, Embedded gives The Daniel Group clients access to a suite of customizable dashboards and deep analytics...
The Daniel Group Announces One Million B2B Customer Feedback Surveys
November 15, 2021 09:00 ET
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The Daniel Group
CHARLOTTE, N.C., Nov. 15, 2021 (GLOBE NEWSWIRE) -- The Daniel Group is pleased to announce that it has completed more than a million B2B Customer Feedback Surveys. The insights from this survey data...
Tattle and Paytronix Integration Turbocharges Both Dine-in & Off-Premises Restaurant Guest Experience
March 30, 2021 09:00 ET
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Paytronix Systems Inc.
NEW YORK, March 30, 2021 (GLOBE NEWSWIRE) -- Tattle, the innovator in the customer experience improvement (CXI) category, and Paytronix, the most advanced digital guest experience platform, today...
iperceptions lance un programme pour aider les entreprises à s’adapter à la nouvelle réalité causée par la crise du COVID-19
April 16, 2020 17:45 ET
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iperceptions
MONTRÉAL, 16 avr. 2020 (GLOBE NEWSWIRE) -- iperceptions, un leader mondial en matière de solutions de gestion de l'expérience client, a annoncé aujourd'hui le lancement d’iperceptions adapt, un...
iperceptions Launches Customer Feedback Program to Help Businesses Understand and Adapt to the New Normal
April 16, 2020 17:45 ET
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iperceptions
MONTREAL, April 16, 2020 (GLOBE NEWSWIRE) -- iperceptions, a global leader in Customer Experience Management (CEM) solutions, today announced the launch of iperceptions adapt, a free, 6-month...