Latest News and Press Releases

Aquant, an AI platform built for service & maintenance teams specializing in complex equipment, announces the launch of Aquant AI for Service Professionals

Aquant released its highly anticipated 2025 Field Service Benchmark Report, offering an in-depth of trends, challenges, and opportunities shaping service.

Freshworks outperformed its previously provided estimates again in Q4 FY24 across all key metrics, delivering 22% year over year growth.

TORONTO, Feb. 06, 2025 (GLOBE NEWSWIRE) -- Questrade (www.questrade.com) -- Canada’s #1 rated* online brokerage -- is thrilled to announce that it has repeated in receiving the DALBAR Seal of...

Pulse Ai: Signals can now analyze photos in reviews and surface photos relevant to customer feedback trends.

Dublin, Jan. 10, 2025 (GLOBE NEWSWIRE) -- The "Integrated Revenue and Customer Management (IRCM) for CSPs Market - Forecasts from 2025 to 2030" report has been added to ResearchAndMarkets.com's...

Saudia, Saudi Arabia's national carrier, has been ranked first globally in departure on-time performance (OTP) with a rate of 88.82%, according to Cirium.

Dublin, Jan. 02, 2025 (GLOBE NEWSWIRE) -- The "Travel Loyalty Programs Market - Global Industry Size, Share, Trends, Opportunity, and Forecast, 2019-2029F" report has been added to ...

Saudia Group's subsidiaries, Saudia and flyadeal, achieved top global rankings for On-Time Performance (OTP).

New Salary.com Research Reveals AI’s Impact on Customer Service