Latest News and Press Releases

Coveo Announces New Partnership with Genesys to Empower Contact Center Agents with AI Search, Recommendations, and Generative Answering

SAN MATEO, Calif., Feb. 28, 2024 (GLOBE NEWSWIRE) -- Freshworks Inc., (NASDAQ: FRSH) today announced participation in the following events: JMP Securities Technology Conference: Tyler Sloat,...

Dublin, Jan. 24, 2024 (GLOBE NEWSWIRE) -- The "Global Data Management Platform Market 2030 by Type, Source, Deployment Mode, Verticals - Partner & Customer Ecosystem Competitive Index &...

Monos leverages Freshworks customer service solutions to deflect 80% of customer queries and decrease resolution time by 150% with bots and self-service.

香港, Nov. 21, 2023 (GLOBE NEWSWIRE) -- Freshworks Inc. (NASDAQ: FRSH)，今日宣布其領先的即時送貨平台客戶 Lalamove 採用 Freshdesk™ 和 Freshsales™，為數千名消費者與業務合作夥伴帶來個人化體驗。Lalamove...

HONG KONG, Nov. 21, 2023 (GLOBE NEWSWIRE) -- Freshworks Inc. (NASDAQ: FRSH), today announced that its customer Lalamove, the leading on-demand delivery platform in Hong Kong, uses Freshdesk™ and...

Dublin, Nov. 13, 2023 (GLOBE NEWSWIRE) -- The "Global Customer Experience (CX) Outsourced Market (2023 Edition) - Analysis By Service Channel, End-User, By Region, By Country: Drivers, Trends and...

Namely introduces 24/7 Live Support

Freshworks Reports Third Quarter 2023 Results, growing at 19% year-over-year with improved business efficiency with $23.9 million in net cash.

Dublin, Sept. 06, 2023 (GLOBE NEWSWIRE) -- The "Global Customer Experience (CX) Outsourced Market (2023 Edition) - Analysis By Service Channel, End-User, By Region, By Country: Drivers, Trends and...