Latest News and Press Releases

Want to stay updated on the latest news?

Sign into Reader Account Create Reader Account

January 22, 2026 08:30 ET | Source: Transcom

What Are the Top Customer Experience Trends for 2026? New Transcom Report Identifies Five Paradoxes CX Leaders Must Address

Transcom’s 2026 CX report reveals five AI paradoxes shaping customer experience, showing how humans and AI can work together effectively.
October 30, 2025 09:30 ET | Source: kama.ai

kama.ai and Locadium partner to transform Responsible AI into Measurable ROI

kama.ai and Locadium partner to align Responsible AI with business strategy, helping enterprises achieve measurable ROI through trusted AI solutions.