WAKEFIELD, Mass., Dec. 4, 2012 (GLOBE NEWSWIRE) -- Comverse® (Nasdaq:CNSI), the global leader in business enablement through BSS, mobile Internet, value-added and managed services, spotlights revenue-increasing innovation and solutions to enhance the customer experience at the Middle East Com Telco Summit in Dubai, United Arab Emirates, on December 4-5, 2012.
Jose Diaz, Comverse General Manager Middle East, will share best-practice strategies for revolutionizing the customer experience to enhance business success in a featured presentation entitled Why Your "Satisfied" Customers Are Ready to Churn – And What You Can Do About It at Middle East Com, the region's largest and foremost telecom event in the Customer Experience Management Stream on Dec 4th at 14:40.
"With the increasingly digital reality presenting new opportunities in this region's vibrant, fast-growing telecom market, Customer Experience Management is an essential strategic focus for communication service providers (CSPs) seeking to differentiate and provide unique value to their subscribers," said Denis Bernaert, Comverse Senior Vice President & Managing Director of EMEA.
"Comverse's comprehensive solution portfolio flexibly addresses Middle East CSP needs with its highly scalable world-leading converged BSS platform, telco-specific CRM, superior high-value services and more. Combined, these provide a consistent connected customer experience – a single source of truth about the customer that, with actionable intelligence, provides the key to create new rewarding experiences for subscribers and enhance CSP success."
Meet with us at Middle East Com and discover how the single-system, converged Comverse ONE® Billing & Active Customer Management solution shares real-time customer/product data across all critical business functions to catapult you to success in the connected world.
About Comverse
Comverse is the world's leading provider of software and systems for business enablement through converged billing and active customer management, mobile Internet, value-added and managed services. A global company headquartered in the US, Comverse's extensive customer base spans more than 125 countries and covers over 450 communication service providers serving more than two billion subscribers. The company's innovative product portfolio enables communication service providers to unleash the value of the network for their customers by making their networks smarter. Comverse's solutions support flexible deployment models, including in-network, cloud, hosted and managed services. Comverse is ranked number 55 in PwC's Global 100 Software Leaders based on research by Pierre Audoin Consultants. For more information, visit www.comverse.com.
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Statements included or incorporated by reference in this press release may contain "forward-looking statements." There can be no assurance that any forward-looking statements will be achieved, and actual results could differ materially from forecasts and estimates. Important factors that could affect the company include the risks described in the section entitled "Forward-Looking Statements" Item 1A, "Risk Factors" and elsewhere in the company's Registration Statement on Form 10 filed with the SEC on October 10, 2012 or in subsequently filed periodic, current or other reports. The company undertakes no commitment to update or revise forward-looking statements except as required by law.