MINNEAPOLIS, Nov. 16, 2017 (GLOBE NEWSWIRE) -- The Minnesota High Tech Association (MHTA) has named Calabrio as the recipient of the 2017 Tekne Award in the analytics award category. Held November 15 at the Minneapolis Convention Center, the Tekne Awards honor companies and individuals who have played a significant role in developing new technologies that positively impact the lives and futures of people living around the world.
Calabrio, a leading provider of customer engagement and analytics software, is changing the way brands think about and interact with their contact centers, enhancing both the employee and customer experience as a result. Truly understanding the customer–and equipping agents with the insights needed to do so–leads to brand loyalty and success. Calabrio Analytics delivers these actionable insights to businesses and their contact centers, changing how brands utilize data coming from the customer interactions happening every day.
“We're honored to be recognized for our innovation in customer engagement and analytics and are thrilled to receive our third Tekne Award,” said Tom Goodmanson, president and CEO at Calabrio. “Customer experience is now indisputably a top competitive differentiator; businesses can only be successful when they leverage voice-of-the-customer insights to drive improvements. As we celebrate Calabrio’s 10th anniversary, this award is a testament to the hard work of our employees and their dedication to helping customers answer the call.”
Tekne Awards were presented to 13 of Minnesota’s most influential companies and recognized innovations in software, healthcare, STEM education, workforce development, Internet of Things, cyber security, and more.
“Minnesota continues to be a national leader in technology and science, and this year’s Tekne Award recipients are clear evidence of that,” said Margaret Anderson Kelliher, president and CEO of MHTA. “We are honored to recognize Calabrio for their innovations and achievements.”
This year’s Tekne Awards ceremony was emceed by meteorologist and entrepreneur Paul Douglas. A list of 2017 Tekne Award recipients and finalists is available online at http://www.tekneawards.org.
About Calabrio
Calabrio is a customer engagement software company that provides analytic insights to catalyze growth through customer service contact centers. The Calabrio ONE® software suite empowers everyone in an organization, from contact center agents to the CEO, with easy-to-use tools that provide a better understanding of the customer. Every customer interaction yields insights that expand customer-consciousness, which is how leading companies now drive growth and long-term corporate prosperity. Find more at http://www.calabrio.com/ and follow @Calabrio on Twitter.
Calabrio, Calabrio ONE® and the Calabrio logo are registered trademarks or trademarks of Calabrio, Inc. All other trademarks mentioned in this document are the property of their respective owners.
About Minnesota High Tech Association (MHTA)
MHTA is an innovation and technology association united in fueling Minnesota’s prosperity. We help bring together the people of Minnesota’s technology ecosystem and lead the charge in directing technology issues to Minnesota’s state capitol. MHTA is the only membership organization that represents Minnesota’s entire technology-based economy. MHTA members include organizations of every size − involved in virtually every aspect of technology creation, production, application and education in Minnesota. Find out more online at http://www.mhta.org or follow MHTA on Twitter at http://twitter.com/MHTA.
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