Gladly Launches Payments to Turn Contact Centers into Revenue Centers and Provide Radically Personal Customer Service SAN FRANCISCO, May 28, 2020 (GLOBE NEWSWIRE) -- Gladly, the company that makes customer service Radically Personal, today introduced Payments for messaging channels. Crate and Barrel, the national...

Gladly’s Customer Expectations Report Shows that Consumers Value Radically Personal Service SAN FRANCISCO, April 21, 2020 (GLOBE NEWSWIRE) -- Gladly, the company that makes customer service Radically Personal, today released its 2020 Customer Expectations Report, which surveys what...

Gladly’s Self Service Gives Consumers More Choice for Radically Personal Customer Service SAN FRANCISCO, Jan. 29, 2020 (GLOBE NEWSWIRE) -- Gladly, the company that makes customer service Radically Personal, today introduced Self Service to its platform, giving customers more choice in...

Gladly Introduces In-App Chat, JetBlue Among First to Launch New Customer Service Contact Channel SAN FRANCISCO, Oct. 29, 2019 (GLOBE NEWSWIRE) -- Gladly, the company making customer service radically personal, today announced a new capability that allows companies to offer live chat from within...

JOANN Partners with Gladly to Personalize Customer Service, Creating Happier Crafters SAN FRANCISCO, Oct. 17, 2019 (GLOBE NEWSWIRE) -- Gladly, the company making customer service radically personal, today announced its partnership with JOANN, the nation’s leading fabric and craft...