APAC Opens New Contact Center in Montevideo, Uruguay

BANNOCKBURN, IL--(Marketwire - Jun 27, 2011) - APAC Customer Services, Inc. (NASDAQ: APAC), a leader in global outsourced services and solutions, has opened a new contact center in Montevideo, Uruguay.

The site is located in Aguada Park, an international center for global services situated in the free zone area of Montevideo. APAC will occupy three floors of the newly constructed building with initial capacity for 630 customer service associate workstations. The first calls started June 13.

This latest APAC location is expected to generate at least 300 new jobs in Montevideo in 2011 with additional employment opportunities going forward. The available APAC jobs in Montevideo will include a variety of management, customer care, technical support, sales, and back office positions. The center will offer business-to-business and business-to-consumer solutions that maximize the customer experience and improve overall performance for its client base.

"The development of the Montevideo site is an important step in APAC's global growth plan," said APAC CEO Kevin Keleghan. "APAC chose to do business in Uruguay because of the country's robust economy, pro-business climate, high-quality workforce and solid technical and utility infrastructure. We appreciate the confidence put in us by the clients we serve at the Montevideo site. Our clients share our passion to deliver high quality, exceptional customer experience with each interaction."

About APAC Customer Services, Inc.
APAC Customer Services, Inc. (NASDAQ: APAC) is a leading provider of quality customer care services and solutions for market leaders in healthcare, business services, communications, media & publishing, travel & entertainment and financial services industries. APAC partners with its clients to deliver custom solutions that enhance bottom line performance. For more information, call 1-800-OUTSOURCE. APAC's comprehensive web site is at http://www.apaccustomerservices.com.