CHINO, CA--(Marketwire - Apr 3, 2012) - Alorica (www.alorica.com), a leading provider of customer management outsourcing solutions, announced today that it has expanded its client list with the addition of an industry-leading pharmaceutical provider to its client roster. The new program, currently in launch phase, already has plans to expand and will double in size in the coming month.
"Our unique ability to swiftly launch programs in a quality-manner helped Alorica be the provider of choice in this situation. Our highly-qualified, expert employee team was instrumental in making this happen," said Bob Luke, Alorica's Executive Vice President. "Alorica is honored about earning this business with such a prestigious company. Through our bi-lingual, dedicated service agents we will help our client grow their market immediately," added Luke.
Alorica will start by taking enrollment calls from the clients' customers. "Alorica is about creating opportunities for our clients so that they can become industry leaders, achieve a better return from their customer investment, and differentiate them from the competition," commented Luke. "We deliver world-class services to our clients' customers and I know our new client will be pleased with their selection and choice of Alorica being its premier provider of outsourcing solutions."
Alorica has proven itself by its ability to earn new business, efficiently launch new programs, provide unparalleled customer experiences, and deliver incredible client value through cohesive partnerships. For more information on Alorica's services and solutions, visit www.alorica.com.
About Alorica
Alorica is a leading provider of customer management outsourcing solutions spanning the entire customer lifecycle. From customer acquisition and sales, customer care and support, to logistics and fulfillment, Alorica offers a seamless customer experience across all service channels. Alorica's award-winning Business Process Outsourcing services span both the Business-to-Consumer (B2C) and Business-to-Business (B2B) sectors across all industries for Fortune 1000 companies. Headquartered in Chino, California with over 20,000 employees in 40 domestic, nearshore, and offshore customer management centers, Alorica offers the proven industry experience and know-how to provide a total customer management solution. For more information, please visit www.alorica.com.
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