LIVERPOOL, England, Sept. 28, 2020 (GLOBE NEWSWIRE) -- Reputation.com, provider of the first and only complete cloud-based enterprise reputation and customer experience management platform, today announced the full lineup of speakers for Transform‘20 Europe, the premier annual event for digital marketing practitioners interested in bolstering their skillset and learning more about online reputation management (ORM) and customer experience (CX) strategies and best practices. This year’s virtual event will take place on Tuesday, October 6.
What: Transform‘20 Europe
Who: Reputation.com executives, Google’s senior leadership and other leaders across the automotive, food & beverage and cross-industry marketing experts (full list of speakers below).
When: Tuesday, October 6, at 9:30 am - 12:30 pm BST
Where: Online registration at https://transform.reputation.com/emea
Event Details: Transform‘20 Europe is ideal for business leaders tasked with driving revenue growth, enhancing their digital brand presence, and delivering exceptional customer experience, critical steps for businesses of all types, especially now as they navigate uncharted territory in the era of the coronavirus pandemic. Attendees will learn how to champion and execute game-changing customer experience and online reputation management initiatives within their organization while helping to shape the future of digital marketing as a whole.
The Transform‘20 Europe virtual conference will feature three hours of content, including a live Q&A with a keynote speaker from Google as well as industry-specific breakout sessions for automotive, food and beverage, and cross-industry marketing experts. Confirmed speakers include:
Keynote Speakers
- Ted Souder, Head of Industry - Retail at Google
- Joe Fuca, CEO at Reputation.com
- Anthony Gaskell, Managing Director, EMEA at Reputation.com
- Pranav Desai, Vice President of Product Management at Reputation.com
Auto Breakout Session
- David Mullins, Customer Experience Manager at Groupe Renault
- Kate McLaren, General Manager - Customer Quality at Kia Motors UK
- Andy Bateman, Director of Customer Experience at JCT600
- Polly Caldwell, Technical Lead at Auto Trader
Food and Beverage Breakout Session
- David Blackhurst, Central Operations Director at Mitchells and Butlers
- Chris Smith, Head of Marketing at RoadChef
Cross-Industry Breakout Session
- Anna Bravington, Digital & Community Engagement Manager at GAME
- Danny Macro, Senior Manager of Digital & CRM at Kwik Fit
- Guy Meyers, Director, Customer Success & Marketing at Software of Excellence
“Customer experience and reputation matters now more than ever, and if your brand isn’t proactively soliciting, consolidating, promoting and acting on feedback at every stage of the journey — particularly at this time — consumers will take their business elsewhere,” said Joe Fuca, CEO, Reputation.com. “Transform‘20 Europe is all about highlighting this fact and sharing best practices to better connect companies to their customers to deliver the best possible customer experience.”
Complete details on the event can be found at https://transform.reputation.com/emea.
About Reputation.com
Reputation.com pioneered the online reputation management (ORM) category. We continue to lead the charge with the only proven, unified CX and online reputation management platform, and innovative, customer-driven solutions. Our SaaS-based Reputation.com platform manages tens of millions of consumer reviews and consumer interactions across hundreds of thousands of touchpoints. The patented algorithms behind Reputation Score are based on more than a decade of deep machine-learning and data science expertise, providing businesses with a reliable index of brand performance that they can use to make targeted CX improvements — and increase their ability to get found, get chosen and get better. To learn more, visit www.reputation.com.
Media Contacts:
Shelby Valdez
202.549.7234
svaldez@reputation.com
Brigit Valencia
BOCA Communications
360.597.4516
reputation@bocacommunications.com
A photo accompanying this announcement is available at https://www.globenewswire.com/NewsRoom/AttachmentNg/a6dc53b3-b16f-46b3-b66e-1d25f700e3dc