eGain wins KMWorld Magazine’s Readers’ Choice Award for 2024
November 08, 2024 06:30 ET
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eGain Corporation
eGain was selected as the Readers’ Choice for 2024 by KMWorld Magazine in the Customer Experience and Support category.
Vivid Seats Named to Newsweek’s America’s Best Customer Service 2025 List
November 04, 2024 08:30 ET
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Vivid Seats LLC
CHICAGO, Nov. 04, 2024 (GLOBE NEWSWIRE) -- Vivid Seats Inc. (NASDAQ: SEAT), a leading marketplace that utilizes its technology platform to connect millions of buyers with thousands of ticket sellers...
Jitterbit Expands Global Availability of 24-7 Customer Support with Live Agents, Professional Services
October 30, 2024 06:05 ET
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Jitterbit
Jitterbit Premier Support now offers follow-the-sun customer support and Enhanced Services with expert guidance on the Harmony Platform
Quick-serve restaurants are failing at customer service, Chatmeter report reveals
October 22, 2024 09:00 ET
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Chatmeter
Quick-serve restaurants are failing at customer service, Chatmeter report reveals. 2024 QSR Reputation Ranking ranks 25 largest QSRs
AI knowledge thought leaders and practitioners to convene at eGain Solve 2024
October 15, 2024 06:30 ET
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eGain Corporation
eGain announces Solve 2024 conference to explore AI knowledge for customer service, set for October 29-30 in Chicago.
Virtual Gurus Launches VG Connect: AI-Powered Virtual Receptionist to Revolutionize Business Communication and Customer Experiences
October 02, 2024 07:59 ET
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The Virtual Gurus
Virtual Gurus launches VG Connect, an AI-powered virtual receptionist offering 24/7 support, real-time scheduling and seamless customer communication.
Freight Partners Group Experiencing Boost to LTL Efficiency with Shiplify
September 25, 2024 13:00 ET
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Shiplify
– Shiplify helping FPG save their customers time and money by identifying accessorials while providing proactive location data to FPG customers – ATLANTA, Sept. 25, 2024 (GLOBE NEWSWIRE) --...
Aquant Mentioned in the 2024 Gartner® Emerging Tech: Demand Growth Insights for Generative AI Report
September 16, 2024 10:48 ET
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Aquant
Aquant is proud to announce its mention in the 2024 Gartner Emerging Tech: Demand Growth Insights for GenerativeAI
‘Best Customer Support’ : le prix du Global Forex Awards qui honore Deriv
September 13, 2024 07:00 ET
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Deriv Group
La philosophie de Deriv axée sur le client lui vaut le prix ‘Best Customer Support’ au Global Forex Awards, coïncidant ainsi avec la célébration de sa 25e année au service des traders.2024 est l’année...
Deriv, Global Forex Ödülleri'nde 'En İyi Müşteri Desteği' Ödülüne Layık Görüldü
September 13, 2024 07:00 ET
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Deriv Group
Deriv'in müşteri öncelikli felsefesi, yatırımcılara güç veren 25. yılına denk gelen Global Forex Ödülleri'nde 'En İyi Müşteri Desteği' ödülünü kazandı.2024 yılı Deriv için kazanç yılıdır, bu yılın...