arvato Establishes Presence in the Greater Phoenix Area

CRM Location Added Expanding arvato's Customer Service Footprint in the U.S.


CHANDLER, AZ--(Marketwired - June 10, 2015) - arvato, a leading international BPO service provider, started training customer service representatives in April to begin servicing out of their newest CRM location in Chandler, AZ.

This location, now up and running, will provide customer service support to a prominent financial institution and will add to an expanding network of global locations supporting North American customers. Chandler is arvato's fourth US site, which will also support other clients across multiple industry verticals. The location will boast approximately 200 employees by the end of the year and will continue on a growth pattern with a capacity to hold another 400 employees at the newest location.

"This is excellent news for the community as we continue to diversify an already robust employment base, particularly in west Chandler," Mayor Jay Tibshraeny said. "arvato is a welcomed addition to the San Tan Tech center, and I look forward to their long-term grow and prosperity here in Chandler."

"We are excited to announce our expansion into the Phoenix area. Chandler is an ideal location for our customers because of the knowledgebase and talented workforce. With the support of our global team, we look forward to implementing our extensive CRM solutions for new and existing customers," Shae Rath, Vice President of Operations.

About arvato
arvato AG is a leading international technology service provider that lives and breathes digital technology. More than 68,000 employees design and produce innovative solutions for business customers from all over the world, covering a wide range of business processes along integrated service chains. These include digital marketing, financial, CRM, SCM and IT solutions, as well as all services related to the creation and distribution of printed products and digital storage media. arvato is a wholly owned subsidiary of Bertelsmann SE & Co. KGaA. For more information, please visit arvato.com and follow arvato on Twitter @arvatoag

Contact Information:

Katya Allison-Alfaro
Business & Communications Manager, North America
Phone: (916) 690-2659
E-Mail: katya.alfaro@arvatousa.com