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Het onderzoek van KMWorld toont een immens onbenut potentieel op het gebied van hedendaags kennisbeheer voor ondernemingen.
18 avr. 2023 06h30 HE | eGain Corporation
SUNNYVALE, Calif., April 18, 2023 (GLOBE NEWSWIRE) -- eGain Corporation (NASDAQ: EGAN), het toonaangevende kennisplatform voor klantbetrokkenheid, maakte vandaag de bevindingen van een...
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Il sondaggio KMWorld indica un enorme potenziale non sfruttato per la moderna gestione della conoscenza in tutta l'azienda
18 avr. 2023 06h30 HE | eGain Corporation
SUNNYVALE, California, April 18, 2023 (GLOBE NEWSWIRE) -- eGain Corporation (NASDAQ: EGAN), la principale piattaforma di conoscenza per l'interazione con i clienti, ha annunciato in data odierna i...
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Umfrage von KMWorld zeigt enormes ungenutztes Potenzial für modernes Wissensmanagement im gesamten Unternehmen
18 avr. 2023 06h30 HE | eGain Corporation
SUNNYVALE, Kalifornien, April 18, 2023 (GLOBE NEWSWIRE) -- Die eGain Corporation (NASDAQ: EGAN), die führende Wissensplattform für Kundenansprache, hat heute die Ergebnisse einer Umfrage von KMWorld...
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Une enquête de KMWorld démontre un immense potentiel inexploité en ce qui concerne la gestion des connaissances d'aujourd'hui à travers les entreprises
18 avr. 2023 06h30 HE | eGain Corporation
SUNNYVALE, Calif., 18 avr. 2023 (GLOBE NEWSWIRE) -- eGain Corporation (NASDAQ : EGAN), plateforme de connaissances de premier plan pour l'engagement client, a annoncé aujourd'hui les conclusions...
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KMWorld Survey Shows Huge Untapped Potential for Modern Knowledge Management Across the Enterprise
18 avr. 2023 06h30 HE | eGain Corporation
SUNNYVALE, Calif., April 18, 2023 (GLOBE NEWSWIRE) -- eGain Corporation (NASDAQ: EGAN), the leading knowledge platform for customer engagement, today announced the findings from a KMWorld survey....
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Freshworks Embeds Generative AI to Help Customer Support, Sales and Marketing Teams Improve Quality and Efficiency
22 mars 2023 08h00 HE | Freshworks Inc
SAN MATEO, Calif., March 22, 2023 (GLOBE NEWSWIRE) -- Freshworks Inc. (NASDAQ: FRSH) today announced new GPT-based conversational enhancements to Freshworks’ natively-built AI powered assistant,...
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Sinch Named Adobe Digital Experience Technology Partner of the Year—Customer Journeys
21 mars 2023 11h00 HE | Sinch AB
LAS VEGAS and STOCKHOLM, Sweden – MARCH 21, 2023 – Sinch, which powers meaningful conversations between businesses and their customers through its Customer Communications Cloud, today announced it has...
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KoinWorks Levels Up Customer Support Using Freshworks Solutions, Resulting in Higher CSAT Scores
20 mars 2023 23h30 HE | Freshworks Inc
JAKARTA, Indonesia, March 21, 2023 (GLOBE NEWSWIRE) -- Freshworks Inc. (NASDAQ: FRSH) announced today that Indonesian financial technology startup, KoinWorks, has increased customer satisfaction...
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Concentrix Customer Feedback Management Platform Recognized as a Strong Performer by Independent Research Firm
20 mars 2023 17h01 HE | Concentrix
NEWARK, Calif., March 20, 2023 (GLOBE NEWSWIRE) -- Concentrix Corporation (NASDAQ: CNXC), a leading global provider of customer experience (CX) solutions and technology, announced today it has been...
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Freshworks Expands Leadership Team with Strategic Hires Focused on Customer Experience and Go to Market Growth
07 mars 2023 08h00 HE | Freshworks Inc
SAN MATEO, Calif., March 07, 2023 (GLOBE NEWSWIRE) -- Freshworks Inc. (NASDAQ: FRSH) today announced the addition of three new senior vice presidents to the go-to-market leadership team to capture...